For more information about the GN Surgical Loyalty Rewards programme, please contact our customer support team:
Email: support@gnsurgical.co.uk
Phone: +447958543333
Our team is available Monday to Friday, 9am-5pm GMT to answer any questions about earning points, redeeming rewards, or managing your loyalty account.
- Points Validity: Points are valid for 12 months from the date earned
- Eligibility: Open to all registered retail customers
- Discount Restrictions: Cannot be combined with other discount codes or promotional offers
- B2B/Trade Accounts: Managed separately with dedicated account management
- Returns: Points earned from returned purchases will be deducted from your account
- Account Inactivity: Accounts inactive for 24 months may be subject to review
GDPR
Data Rectification
If your account data is inaccurate, update or correct it using the link below.
Data Portability
You can use the links below to download all the data we store and use for a better experience in our store.
Access to Personal Data
You can use the link below to request a report which will contain all personal information that we store for you. We will respond within 30 days.
Right to be Forgotten
Use this option if you want to remove your personal and other data from our store. Keep in mind that this process will delete your account, so you will no longer be able to access or use it anymore.
Right to Restrict Processing
You can request to limit or temporarily stop the processing of your personal data under certain circumstances. Please contact us at support@gnsurgical.co.uk for assistance.
Right to Object
You have the right to object to certain types of data processing, including direct marketing or processing based on legitimate interests. Contact us to submit your objection at support@gnsurgical.co.uk.
Contact Information
For questions regarding your personal data or privacy rights, contact our Data Protection Officer (DPO) at:
Email: support@gnsurgical.co.uk
Address: 11A Kingswood Road, IG3 8UE Ilford England, United Kingdom
Right to Lodge a Complaint
If you believe we have not addressed your concerns, you have the right to lodge a complaint with your national data protection authority.
GN Surgical Loyalty Rewards
Bronze
50–99 points
- 5% discount | £20 minimum order
- Earn 1pt per £1 spent
- Birthday month: 2x points
Silver
100–999 points
- 5% discount + free standard shipping | £50 minimum order
- Earn 2pts per £1 spent
- Birthday month: 2x points
Gold
1,000+ points
- 10% discount + free express shipping | £500 minimum order
- Earn 3pts per £1 spent
- Birthday month: 2x points
How it works
Earn Points
Purchase: 1-3pts per £1 (by tier) | First Purchase: 50pts | Review: 25pts | Referral: 100pts | Birthday: 2x points
Accumulate Rewards
Points valid for 12 months from date earned. Open to all registered retail customers.
Redeem Rewards
50pts = £2.50 off (£20 min) | 100pts = £5 off (£50 min) | 1,000pts = £50 off + VIP perks (£500 min)