Contact Us

Get in Touch with GN SURGICAL LTD

We're here to help you find the right medical-grade instruments for your practice. Whether you have questions about our products, need assistance with an order, or require technical specifications, our team is ready to assist.

Contact Information

Email: support@gnsurgical.co.uk
Response Time: Within 24 hours during business days
Business Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT

How Can We Help?

Our team can assist you with:

• Product Inquiries: Specifications, certifications, and technical details
• Order Support: Order status, shipping information, and tracking
• Returns & Exchanges: Return authorization and refund processing
• Bulk Orders: Volume pricing and wholesale inquiries
• Product Recommendations: Help selecting the right instruments for your needs
• Technical Support: Instrument care, sterilization, and maintenance guidance

Before You Contact Us

To help us serve you better, please have the following information ready:

• Your order number (if applicable)
• Product name or SKU
• Detailed description of your inquiry
• Any relevant photos (for defects or damage claims)

Frequently Asked Questions

Q: What are your shipping times?
A: We offer fast UK delivery with most orders dispatched within 1-2 business days. Delivery typically takes 2-5 business days depending on your location.

Q: Do you ship internationally?
A: Yes, we ship to select international destinations. Contact us for shipping rates and delivery times to your country.

Q: Are your instruments autoclavable?
A: Yes, all our surgical instruments are fully autoclavable at 125°C and designed for safe reuse in medical environments.

Q: Do you offer bulk or wholesale pricing?
A: Yes, we offer competitive pricing for bulk orders and wholesale accounts. Please email us with your requirements for a custom quote.

Q: What certifications do your products have?
A: Our instruments are CE certified and manufactured to ISO 9001 and ISO 13485 standards, ensuring medical-grade quality and compliance.

Business Information

Company Name: GN SURGICAL LTD
Website: gnsurgical.co.uk
Email: support@gnsurgical.co.uk

We look forward to serving your practice with premium medical-grade instruments!